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Frequently Asked Questions About STDs and STD Testing.

How long does it take to get STD test results?

We get all STD testing results back to you in 24 to 48 hours.

How much does STD testing cost?

Testing fees are based on laboratory fees that fluctuate regularly. Also testing fees depend on which test or group of tests you need to have run. Please call 1 (866) 898-8141 to speak with a counselor to make sure you are getting the appropriate testing options, they will then be able to discuss the cost of the testing and payment options.

Can you get STD test results back in one day?

Yes, test results can be back as fast as one day. The average turnaround on all STD testing results is 24 to 48 hours.

How long does it take before STDs show up in a test?

The amount of time before an STD will show up in a test after exposure is called the window period. For bacterial STDs like Chlamydia and Gonorrhea the window period is approximately 3 days from exposure minimum. For type specific STDs like HIV 1/2, Herpes 1/2, Hepatitis B/C and Syphilis the window period is approximately 2 weeks from exposure minimum.

How fast can I get an STD testing appointment?

We are a same-day STD testing provider. We can get you into one of our local testing centers within 15 minutes, just call 1 (866) 898-8141 for assistance.

Where can I get tested?

We have over 2,500 testing centers nationwide to help you get tested quickly and confidentiality. For a directory of our testing locations near you click here. Or simply call our toll free number 1 (866) 898-8141 for assistance with finding a testing center near you.

How do I get my results?

You can access your results by simply calling our toll free number at 1 (866) 898-8141.

Will a urine test show STDs?

Some STDs can be detected with a urine sample such as Chlamydia and Gonorrhea. Specific tests must be run on the urine sample to detect the presence of Chlamydia and Gonorrhea.

What does an STD test cover?

All STDs have their own unique test. For example HIV is tested with an HIV antibody screening or DNA test. These tests will not detect other STDs like Herpes or Syphilis. For a general check-up to test for all common STDs you would request a panel of tests. A testing panel is a group of STD tests that are all run at the same time. For a list of some common STD panels click here.

How long should I wait to retest for STDs?

If you recently tested for STDs and still have concerns about a recent exposure you should retest in 6 weeks or if symptoms start to present.

Can you have an STD and be perfectly healthy?

No, you can have an STD and not have signs or symptoms for long periods of time but you are still capable of transmitting the STD to other partners and the STD could be causing other harmful health related issues without you knowing. This is why regular STD testing is so important.

Can STDs be detected without symptoms?

Yes, symptoms do not have to be present for STD testing to be accurate. STDs can be present for long periods of time without symptoms at all. This is why STDs are passed from partner to partner without proper testing.

Do I need to fast before getting an STD test?

No, there is no need to fast before getting tested. This includes HIV 1/2, Herpes 1/2, Gonorrhea, Chlamydia, Hepatitis B, Hepatitis C, Syphilis, CBC, and UA testing

How does the testing process work?

You request your test by calling 1-866-898-2889 and speaking with one of our trained std counselors. We answer any questions you may have and explain the testing process. We then schedule your testing at a local patient service center in your area. Customers can then pay for their testing using a debit, credit, or prepaid card; we accept Visa, MasterCard, American Express, Discover, and PayPal. Testing should take approximately 10 to 15 minutes and is completely confidential. All test results are back in 24 to 48 hours. You can access your results by calling our toll free number at 1 (866) 898-8141.

Can I get tested today?

Yes. We offer same-day STD testing at more than 2,500 patient service centers nationwide. To find a location near you click here.You can also call us toll free at 1 (866) 898-8141 for assistance with finding a testing center near you.

How long can STDs go undetected?

STDs can be present for years before they become detectable or symptomatic. This is why It’s a good idea to be tested before each new sexual encounter or partner. There is no standard amount of time that signs or symptoms will appear for everyone. In some cases you can have an STD with no symptoms at all. If you are concerned about a resent sexual contact you should be tested.

What tests do you offer?

We offer testing for HIV 1/2, Herpes 1/2, Gonorrhea, Chlamydia, Hepatitis B, Hepatitis C, Syphilis, CBC, and UA testing.


Can I get the same STD more than once?

Yes. You are not immune to an STD if you have had it before. STDs caused by bacteria can be treated and cured, but can be contracted again if exposed. Viral STDs cannot be cured, but can be managed with treatment/medication.

How long does the process take?

Your visit to our patient service center will involve a urine sample and/or blood draw and will take approximately 10 to 15 minutes. Results are available in 24 to 48 hours.

What can I expect when I call your counselors?

Our counselors are trained to be sensitive and use a customer centered approach that will make you feel very comfortable when talking to them. Our counselors will discuss the need for testing, purposes of the tests, and the test results.

Will STD testing show up on my insurance or medical record?

No. We are a confidential testing provider; no information about you or your testing will be submitted to your insurance agency or go on your permanent medical record. All medical and billing information is private and protected by HIPPA.

Do you take insurance?

No. We are a confidential testing provider; submitting medical and billing information to your insurance company would violate our privacy policy.

Should I get my partner tested?

Yes. STD’s are different from many other diseases. They are usually spread through sexual contact. Individuals must take precautions and make every effort to avoid contracting or spreading STDs. Getting tested is the best way to make sure of this. Discounts are available for couples check-ups and individual STD testing.

Are your counselors doctors?

No, our counselors are not doctors. SafeLabCentre counselors are strictly here to listen to your concerns and confidentially, connect you with a patient service center for your testing. We are partnered with a nationwide network of medical doctors who approve all testing orders and review all test results.

I feel healthy, why should I get tested?

Most STDs go undetected because they have no symptoms. You can feel perfectly healthy and still have an STD. Some people may be carriers of an STD and never know it without proper testing.

Why and When should I get tested?

Unless you abstain from sex (or are in a long-term, strictly monogamous relationship), you are at risk of contracting or spreading STD’s. You should get tested BEFORE your next sexual encounter or partner. The benefits of early detection/prevention that come from using highly accurate STD screening tests are very significant to your health and the health of your sexual partners.

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